2019 Sessions

Catalyst ’19 features a blend of learning and networking sessions. Attendees will leave with a better knowledge of the PERS and connected health industry; plus some new friends and business connections! Agenda topics and times subject to change, and will be regularly updated.

Register here to join us at Catalyst ’19!

Wednesday, May 8th

10:30 AM - 2:30 PM | Golf Tournament (Registration Required)

Shotgun start at the fantastic Tranquilo Golf Course. Host to the LPGA Tour’s 2019 Diamond Resorts Tournament of Champions, Tranquilo is named to reflect the the Spanish Revival style of the Resort and pay homage to the Florida landscape. This Tom Fazio-designed course is a secluded, Certified Audubon Sanctuary, allowing you to connect with nature and truly escape.

3:30 - 4:15 PM | Thirty Tips in 30 Minutes: Marketing Hacks for Your Small Business

Join us for a rapid fire session highlighting free (or mostly free) tools, tricks, and marketing strategies to grow your PERS business today!

Chris Tashjian, Affiliated Monitoring

5:30 - 7:30 PM | Welcome Cocktail Reception

Network with your fellow attendees while enjoying cocktails at our opening reception at the Four Seasons.

Thursday, May 9th

7:30 - 8:30 AM | Breakfast & Exhibit Hall Open

Enjoy a luxurious breakfast while meeting with our favorite Catalyst exhibitors

8:30 - 9:00 AM | Welcome & Introduction

Time to get acquainted with your peers and get ready for Catalyst ’19!

9:00 AM - 9:30 AM | Keynote Presentation: New, Now & Next in the PERS Industry

Daniel Oppenheim, Affiliated Monitoring

An exclusive view of the demographic changes driving the growth in the PERS industry. See the trends in the industry presented like never before.

9:40 - 10:20 AM | Must-Have Telemarketing Insights for 2019 and Beyond!

Exclusive Interview with Michele Shuster of MacMurray, Petersen & Shuster, LLP

Michele is a Catalyst veteran brought back by popular demand!

10:20 - 10:30 AM | The 4G Transition

Get the scoop from our close friends at Mytrex!

10:30 - 11:00 AM | Networking Break

Get some refreshments and discuss the morning sessions with your fellow attendees.

11:00 - 11:30 AM | Interactive Thought Leader Panel

Join us in the Grand Ballroom for the most interactive executive Q&A you’ve ever been a part of!

11:30 - 12:00 PM | Finding the Secret Sauce: How to Recruit Top Sales Talent

Learn how to structure a sales team from the ground up around organizational goals and missions.

12:00 - 2:00 PM | Lunch & Exhibit Hall

Enjoy a casual lunch and meet with the leading vendors in the PERS industry. See demonstrations of the latest innovations in PERS equipment and services.

2:00 - 2:30 PM | Don’t Go it Alone: Building Successful Partnership Models for Growth

Hear from a mid-sized company who grew RMR 30% year over year by building strategic partnerships.

2:30 - 3:00 PM | This is Not a Drill. Why Your Customer Experience Matters Most.

Real life stories from device activations. Learn how to build relationships with your customers so they can use your products effectively.

3:00 - 5:00 PM | Disney World Scavenger Hunt

D’Think Quest Team Builder at Disney World.

This Disney inspired challenge is hardly just for kids! We’ll bring you to Epcot for an afternoon of fun and networking with your peers.

The winning team gets a special Catalyst prize!

7:00 - 10:00 PM | Splash Zone Poolside Dinner

Back at The Four Seasons, join us for dinner at the Splash Zone pool! After dinner come hang out with new friends in the Hideout on Explorer Island.

Friday, May 10th

7:45 - 8:45 AM | Breakfast & Exhibit Hall

Enjoy a luxurious breakfast while meeting with our Catalyst exhibitors

8:45 - 9:00 AM | Welcome Back to Day Two!

9:05 - 9:45 AM | Executive Keynote | Founder Confidential: The Top Things No One Really Tells You About Scaling a PERS Company.
An interview with Richard Brooks, President, Healthcare Division of Connect America.

Join us on the main stage for our Executive Keynote Interview.

Richard Brooks is the President of the Healthcare Division at Connect America, one of North America’s largest PERS companies. An industry icon, Richard’s career spans every major event and advancement in the medical alert space. He has a storied career that includes leading and growing multiple PERS and telehealth businesses. Prior to his role at Connect America, Richard held executive positions at LifeCall, HealthWatch and Philips Lifeline.

During his current tenure at Connect America, Richard has led the organization through multiple acquisitions. Most notably Home Buddy, the Petaluma Health Care District Medical Alert Program, Racine Medical Alert; and of course the recent industry shaking acquisition of competitor Tunstall Americas.

9:45 - 10:25 AM | 1st Annual Catalyst Shark Tank!

This is your chance to see the newest developments before anyone else! Join our judges in the first ever PERS focused edition of Shark Tank.

Contestants will get the opportunity of a lifetime to pitch their new product or service to industry veterans.

10:25 - 10:45 AM | Networking & Coffee Break

10:50 AM - 12:00 PM | Brainstorming Roundtables

By overwhelming request, we are bringing back the Brainstorming Roundtables!

In the weeks before Catalyst, we will poll the registrants on what topics are most important to serve as a basis for this session.

12:00 PM | Farewell to Catalyst '19

Don’t say “Goodbye”, say “See you at Catalyst ‘2020!”

Like what you see? Register here!