2018 Sessions

Monday, May 21st

11:30 AM | Golf Tournament (Registration Required)

Shotgun start at the fantastic Oak Marsh Golf Course. Oak Marsh meanders along serpentine salt marsh creeks and through the moss draped heritage oaks for which Amelia Island is famous. Bring your driver and maybe a scuba suit as this course features 14 holes with water hazards!

3:00 PM | PERS Primer

An introduction to the PERS business, PERS metrics and what you need to know if you are getting started in PERS.

6:00 PM | Welcome Reception & Food Truck Dinner

Network with your fellow attendees while enjoying cocktails at our opening reception. Sample some of the areas best food trucks as we welcome you to Amelia Island.

Tuesday, May 22nd

7:30 AM | Breakfast & Exhibit Hall Open

Enjoy a luxurious breakfast while meeting with our Catalyst exhibitors

9:00 AM | Keynote Presentation: State of the PERS Industry

Daniel Oppenheim, Affiliated Monitoring

An exclusive view of the demographic changes driving the growth in the PERS industry. See the trends in the industry presented like never before.

10:00 AM | Executive Spotlight: Rob Flippo, CEO of MobileHelp

A Catalyst Exclusive! Daniel Oppenheim sits down for an in-depth conversation with Rob Flippo, CEO of one of the most innovative companies in the PERS industry, to share with you the secrets to bringing success to your company.

11:00 AM | Product Track

Session 1: 4G and the Future of Mobile PERS
Mobile PERS is the fastest growing part of the PERS business and the transition to 4G/LTE will accelerate this change even further.

Session 2: The IoT Explosion and Your Business
IoT is already having an impact on the medical alert industry and the convergence of these two disciplines will continue to drive change and disruption. In this exclusive session, get a primer on IoT and how it will impact your business.

11:00 AM | Analytics Track

Session 1: Managing by the Numbers: 3 Metrics Every PERS Company Needs to Track
Everyone knows that what gets measured gets done. Make sure that you are doing the right things by measuring the right things.

Session 2: PERS Company Valuation: What the Banks are Looking For
Whether you are buying, selling or just running a PERS company, you need to know what the company is worth and how the banks measure success.

12:30 PM | Exhibit Hall Open & Lunch

Meet with the leading vendors in the PERS industry and see demonstrations of the latest innovations in PERS equipment and services.

3:00 PM | Amelia Island Networking Activity

An exciting afternoon of networking and fun with your fellow attendees helps develop the relationships that lead to success in the PERS industry.

7:00 PM | Beachside Dinner

Relax and enjoy an elegant dinner on the beach. The food, the surf and the camaraderie combine for a perfect evening.

Wednesday, May 23rd

7:30 AM | Breakfast & Exhibits

Enjoy a luxurious breakfast while meeting with our Catalyst exhibitors

9:30 AM | Breakout Sessions

Exclusive Catalyst content including sales, marketing, product and operations sessions targeted to your business.

10:30 AM | Featured Guest Speaker: Erica Javellana, Zappos

Learn how to create a culture of customer service from the company that does it better than anyone – Zappos!

Tony Hsieh, the Founder and CEO of Zappos has said, “If we get the culture right, most of the stuff, like building a brand around delivering the very best customer service, will just take care of itself.”

As Employee Relations Manager, Erica Javellana has been instrumental in developing this culture at Zappos and now as Speaker of the House at Zappos Insights, she shares the lessons learned with companies around the globe.

We are thrilled to have Erica joining us at Catalyst to spread some of the Zappos magic to all of our attendees.

12:00 PM | Farewell to Catalyst '18

Don’t say “Goodbye”, say “See you at Catalyst ’19!”